The manager said they would replace it with another one, or something different if I wanted. But, since I don't drink coffee and don't know what else I would like, I stuck with the chai. And instead of replacing the medium I got earlier...they gave me a LARGE!!! And it does taste better. I guess if the barista isn't fast enough with the pump, some of the chai syrup will fall back down the pump and never make it into the cup. Good lesson to know.
Thanks Caribou Coffee for having great customer service!
Now if they would only deliver right to the office......
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